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Procedural failures can lead to automatic findings of ‘unfair dismissal’ at an Employment Tribunal and compensation awards being increased by between 10% and 50%. However, the regulations also put responsibilities on the employee and any failure on their part can lead to either a claim at tribunal being non admissible or any awards made being reduced by up to 50%.
The EBS Dispute Resolution Programme is designed to ensure that you and your managers have the skills to manage disputes in a proactive way, keeping you in charge, rather than in a reactive manner where mistakes are easier to make.
What are the advantages to my organisation?
- Being Legally Compliant: If you dismiss or discipline an employee, or need to manage a grievance case you need to have followed a formal process that meets at least the minimum standards laid down in The Employment Act 2002 (Dispute Resolution) Regulations (2004). Your EBS HR professional will ensure that your current documentation meets these minimum requirements, and ensure that you or your managers follow your process.
- Being Consistent and Fair: Without a formal policy, it is easy to just do what feels right at the time. But if the way you tackle today’s issue was different to the way you tackled yesterday’s, you may inadvertently have discriminated against one of your employees. One common cause of inconsistency is that different managers can apply the procedure in different ways. Your EBS HR Professional will take you and your managers through a half day interactive training session to ensure that the procedures are applied consistently.
- Best Fit for Your Organisation: Whilst we are guided by best practice, any solution we recommend will be designed around the needs of your organisation. If you do not have suitable policies in place, we will never try to shoehorn a standard document or policy into your organisation. We will always customise such documentation to fit. We will use the training session to ensure that any policy or procedure will work in your environment.
What Is Included?
One of our EBS HR experts would work with you to review your current policies and procedures for dealing with:
- Dismissals
- Disciplinary Issues, and
- Grievances
Where necessary, we will recommend changes to the documentation and process to ensure compliance with the regulations.
You and your managers will then be taken through a half day training session that will cover:
- An overview of the Disputes Resolution legislation
- A run through of your policies and procedures
- Dismissals
- Types of Dismissals
- Common Pitfalls
- Disciplinary
- Informal Process
- Formal Process
- Common Pitfalls
- Grievance
- What constitutes a Grievance
- Informal Process
- Formal Process
- Common Pitfalls
- Dealing with Appeals
Whilst the advice and guidance EBS provides is aimed at reducing risk to your organisation, you cannot, ordinarily, stop an aggrieved employee from taking their case to an Employment Tribunal. However, you and your managers will be in a position to dramatically reduce the risk to your organisation, and hassle to yourselves.
What Does It Cost?
The tried and tested EBS HR Dispute Resolution Programme is offered at a fixed price of £950 + VAT for companies with 100 employees or less, including the training session for up to 8 delegates.
Additional training sessions can be held at a cost of £350 + VAT.
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