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You can also be guided through the practical elements of increasing productivity through effective performance management, as well as be advised on the pros and cons of policy decisions that you need to make.
What are the advantages to my organisation?
- Dedicated EBS HR Professional: Unlike some HR support organisations that provide you with a telephone helpline which goes straight to a call centre, EBS HR ON Call matches you with one of our qualified HR specialists. That individual effectively becomes either your HR Manager or a support service to your HR Manager and you are free to contact them directly. By providing a dedicated individual they will get to know your organisation and are therefore better placed to provide you with speedy and pragmatic solutions to your business issues.
- There When You Need Them: You agree with your HR specialist how and when you want to use them. Do you prefer email or phone contact - or both - it’s down to you. Face to face meetings can also be arranged when necessary or expedient.
- A Choice of Payment Options: Just like a mobile phone, you get to choose between a monthly ‘Prepaid’ option or a true ‘Pay As You Go’ approach.
- Keeping You and Your Documentation Up to Date: Employment legislation is constantly changing, both due to changes in the law itself and due to the court’s interpretations. Your EBS specialist will advise you of changes and any EBS provided documentation will be kept up to date. They will also recommend changes that should be made to any other documentation that you use. Whilst we are guided by best practice, all documentation provided by EBS is designed around the needs of your organisation. We will never try to shoehorn a standard document or policy into your organisation; we will always customise the documentation to fit the specific demands of your business.
What Is Included?
The EBS HR On Call packages commence with an initial, no charge, meeting that allows the HR professional to get to know you and your business and understand any current issues. It also allows you to put a face to the person who you will be working with in the future. At the meeting the EBS expert will agree with you who in your organisation is authorised to contact them and make use of their time.
Thereafter, you will receive an estimate of work in advance of any proposed activity expected to exceed your current monthly package (On Call Prepaid) or one hour (On Call Pay As You Go).
HR On Call Prepaid - depending on your needs, a package of one, two or three hours of support per month will be agreed (this can be adjusted in the future if required). Each month your EBS HR professional will brief you on HR related information that is relevant to your organisation and agree any practical support needs stemming from that. You will also receive our quarterly briefing document.
HR On Call Pay As You Go - once the service is agreed, the HR professional will await your call. From time to time they will brief you on HR related information that is relevant to your organisation and discuss any practical support needs arising from that.
What Does It Cost?
HR On Call Prepaid
Delivered by telephone and/or email ...
Documentation maintenance plus 1 hour per month
Documentation maintenance plus 2 hours per month
Documentation maintenance plus 3 hours per month
Additional hours added to the monthly package in advance
Additional hours used during a month
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£115 per month
£180 per month
£245 per month
£ 65 per hour
£ 70 per hour
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Deliver in person on site
Professional expenses will be charged at cost, with mileage
at 40p per mile |
£ 85 per hour |
HR On Call Pay As You Go
Delivered by telephone and/or email
Delivered in person on site
Set up fee
Professional expenses will be charged at cost, with mileage
at 40p per mile |
£ 95 per hour
£105 per hour
None |
All above costings exclude VAT
With both HR On Call options there is no minimum call charge or rounding of calls to the nearest 15 or 30 minutes - if you are on the phone for 2 minutes that is all that you will be billed for. For HR On Call Pay As You Go users, to avoid unnecessary administration costs, EBS will only invoice when the amount due has reached £150 or every six months (which ever is sooner).
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